Services
Create and manage bookable services with pricing, categories, custom questions, and booking policies.
11 articles
Managing your services
An overview of the Offerings page: ordering, filtering, searching, copying booking links, and organising your services.
Creating a service
Step-by-step walkthrough of the Add Service screen, including all available fields.
Prices and duration
How pricing and duration work in Booklink, including ZAR currency and time slot calculations.
Booking policies
How cancellation and rescheduling rules work: account-wide defaults, per-offering overrides, deadlines and limits.
Requiring payment
How to require a deposit or full payment before a booking is confirmed.
Scheduling group sessions
Schedule one-off and recurring sessions for group services from the services list, and set how far ahead recurring sessions are generated.
Service categories
Group your services into categories so customers can browse your booking page by type, with a filter bar and shareable category links.
Custom booking questions
Ask customers extra questions when they book a specific service, and see their answers on the booking.
Google Meet links for online services
Automatically add a Google Meet video link to bookings for services you deliver online.
Removing a package: deactivate, hide or delete
The three ways to take a session package off sale, what each one does to packages clients have already bought, and when to use which.
Coupon codes
Create discount codes clients enter when they book: percent or fixed amounts, limits on uses, dates and minimum spend, and how coupons show on bookings.
More topics
Getting Started
Create your account, get to know the Today page, and set up your first service.
6 articles
Team Members
Add team members, assign services, and manage per-member availability.
5 articles
Availability
Set weekly schedules, manage time slots, and block out holidays.
4 articles
Bookings
View, confirm, cancel, and reschedule bookings from the Calendar page.
11 articles
Clients
Manage your client list, view booking history, and add clients manually.
3 articles
Public Booking Page
How your customers book appointments through your shareable booking link.
8 articles
Integrations
Connect Google Calendar and payment gateways to streamline your workflow.
5 articles
Settings
Configure your business details, booking page, messages, and billing.
14 articles
Users & Access
Add users and control what each person can see and do with permissions.
3 articles
Webhooks
Send booking and enrollment events to your own systems, with signed payloads and a delivery log.
5 articles
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