Settings
Configure your business details, booking page, messages, and billing.
14 articles
Business Information
How to set your business name, timezone, and manage your login email, subscription, and account deletion.
Changing your login email
How to change the email address you sign in with, verified by a code sent to the new address.
Scheduling Rules
Configure slot start times, buffer time, minimum notice, booking window, and the default cancellation and rescheduling rules, all on the Defaults settings.
Auto-Confirm and Reminders
How to enable automatic booking confirmation, and set up email reminders sent to clients before their appointment.
Team Display and Assignment
Control whether clients can see and choose a specific team member when booking, and how Booklink assigns team members automatically.
WhatsApp Notifications
How to enable WhatsApp messages for booking confirmations, cancellations, reschedules, and reminders on the Messages settings page.
WhatsApp Credits
How the WhatsApp credit system works, how to purchase credits, and how to set up automatic top-ups.
Booking terms and conditions
Optional terms customers must accept before booking. Set account-wide terms, override per service, and keep the accepted text on every booking and email.
Booking instructions
Add directions, parking details and what to bring to confirmation and reminder emails, the calendar invite and the manage-booking page. Set an account default and override it per service.
Bank details for EFT
Add your bank details so clients can pay by bank transfer, and turn it on per offering.
Subscription and Billing
The difference between the free and Pro plan, how to upgrade, and how to cancel your subscription.
Deleting Your Account
What happens when you delete your Booklink account and how to do it if you are certain.
Sending from your own mail server
Connect your own SMTP2GO account or SMTP server so booking confirmations, reminders and messages to your clients go out from your own address, and optionally remove Booklink branding from the email text.
Adding Booklink to your privacy policy
Suggested wording for your privacy policy that tells your clients you use Booklink, so you stay open about who handles their personal information.
More topics
Getting Started
Create your account, get to know the Today page, and set up your first service.
6 articles
Services
Create and manage bookable services with pricing, categories, custom questions, and booking policies.
11 articles
Team Members
Add team members, assign services, and manage per-member availability.
5 articles
Availability
Set weekly schedules, manage time slots, and block out holidays.
4 articles
Bookings
View, confirm, cancel, and reschedule bookings from the Calendar page.
11 articles
Clients
Manage your client list, view booking history, and add clients manually.
3 articles
Public Booking Page
How your customers book appointments through your shareable booking link.
8 articles
Integrations
Connect Google Calendar and payment gateways to streamline your workflow.
5 articles
Users & Access
Add users and control what each person can see and do with permissions.
3 articles
Webhooks
Send booking and enrollment events to your own systems, with signed payloads and a delivery log.
5 articles
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